What is our Privacy Policy?
The Weave Privacy Policy
PRIVACY NOTICE
1. INTRODUCTION
This privacy notice details how we collect and process your personal data when you use our website, www.wearetheweave.co.uk, and the Health and Wellbeing App (referred to as “the App”).
By providing us with your data, you warrant that you are over 16 years of age.
Relocon t/a The Weave Limited (referred to as “we,” “us,” or “our” in this privacy notice) is the data controller, and we are responsible for your personal data.
Contact Details
Our full details are:
Full name of legal entity: Relocon t/a The Weave Limited
Email address: hello@wearetheweave.co.uk
Postal address: 46 Queens Road, Earls Colne, Colchester, Essex, CO6 2RS
The information we hold about you must be accurate and up to date. If your personal information changes, please email us at hello@wearetheweave.co.uk.
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE, AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Data Specific to the Health and Wellbeing App
The App collects Lifestyle Data, which may include:
- Information about your habits, such as physical activity, sleep patterns, diet, stress levels, and emotional well-being.
We process this data for the following purposes:
- To provide personalised recommendations to improve well-being.
- To set objectives and track progress for stress management and overall health improvement.
- To conduct anonymised research for the development of stress management tools.
Key Points for App Data:
- All Lifestyle Data collected through the App will remain ring-fenced and stored separately from data collected through the website or any other platform.
- The lawful ground for processing App data is consent obtained during the App registration process.
- App data will not be shared with third parties for marketing or advertising purposes unless explicit consent is obtained.
YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at hello@wearetheweave.co.uk
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or if you refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you have a complaint so we can try to resolve it.
Website and General Data Categories
1. Communication Data
Includes any communication that you send to us (e.g., through the contact form, email, or social media).
Purpose: For communicating with you, record keeping, and the establishment or defense of legal claims.
Lawful ground: Legitimate interests.
2. Customer Data
Includes data relating to purchases, such as your name, address, email, and payment details.
Purpose: To supply purchased goods or services and maintain records.
Lawful ground: Performance of a contract.
3. User Data
Includes data about how you use the website and any online services.
Purpose: To operate and administer the website and provide relevant content.
Lawful ground: Legitimate interests.
4. Technical Data
Includes data about your device and browsing activity.
Purpose: To improve website functionality and analyse user behaviour.
Lawful ground: Legitimate interests.
5. Marketing Data
This includes your preferences for receiving marketing and communication.
Purpose: To deliver relevant advertisements and measure their effectiveness.
Lawful ground: Consent or legitimate interests.
3. HOW WE COLLECT YOUR PERSONAL DATA
App Data: This data is collected directly through your interaction with the App, such as manual entries or integration with wearable devices.
- Website Data: Collected directly via forms, cookies, and analytics tools or indirectly through third parties like advertising networks.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with the following:
- For the App: Service providers supporting the App's operation, such as hosting and analytics providers, under strict data protection agreements.
- For the Website: IT providers, professional advisers, and regulatory authorities, as necessary.
App data is not shared with third-party marketing services unless explicitly consented to by the user.
7. DATA SECURITY
We have implemented security measures to protect your data:
- App Data: Stored separately from website data, with encryption in transit and at rest.
- Access to all data is restricted to authorised personnel.
8. DATA RETENTION
- App Data: This data is retained only as long as necessary to provide App services. Upon deletion of your account or withdrawal of consent, all data will be permanently deleted or anonymised.
- Other Data: Retained for a period necessary to meet legal or business obligations.
10. THIRD-PARTY LINKS
The website and App may include links to third-party services, such as wearable device integrations. While we facilitate these connections, any data shared with third parties will be governed by their respective privacy policies.
11. COOKIES
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Our website uses cookies to enhance your experience. For more information, please see our Cookie Policy.